IT support for manufacturers and warehouses
Site-wide Wi-Fi, 24/7 threat monitoring and fast on-site help for manufacturers and warehouses in Melbourne's south-east.
From $89/hr · No retainer · On-site across the south-east
30–60 min
Target response on critical issues
2–4 hours
Urgent on-site visits
24/7
Threat monitoring with Huntress
$220/month
Saved for one warehouse client
Why does IT matter so much in manufacturing?
A factory or warehouse runs on small, connected systems. Scanners, label printers, shared PCs, the office and the dispatch desk. When one link fails, the whole line feels it.
And manufacturing is one of the most targeted industries for ransomware, because attackers know every hour of downtime is expensive.
That's why IT in manufacturing can't be an afterthought.
Common IT problems we fix for manufacturers
Wi-Fi that drops out across the site
Scanners and tablets lose connection between buildings, and staff waste time reconnecting.
Too many internet connections
Each building has its own connection, its own equipment and its own monthly bill.
Shared computers nobody looks after
Floor PCs miss updates and become the easiest way in for attackers.
Updates that interrupt production
Restarts land in the middle of a shift, and the line stops while machines reboot.
No IT person on site
When something breaks, the operations manager becomes the IT department.
How we support manufacturing businesses
Site-wide networks and roaming Wi-Fi
We design and install networks with Ruijie switches and access points, so Wi-Fi follows your team from the office to the loading dock. Multiple buildings can share one internet connection.
24/7 threat monitoring
Huntress security analysts watch your computers and servers around the clock. If something suspicious happens at 2am, it's picked up at 2am.
Updates planned around your shifts
We use NinjaOne to monitor and update every device remotely. Updates and restarts are scheduled outside production hours, so the line keeps moving.
Protection on every device
Seqrite endpoint protection covers office computers, shared floor PCs and servers against viruses and ransomware.
Microsoft 365 and everyday support
Email, Teams and files set up securely, plus help desk support whenever your team needs it. Remote help starts at $89 an hour.
Backup and recovery
Reliable backups of your important data, so one bad day doesn't turn into a lost week.
Case study: how one warehouse client saves $220 a month
| Industry | Warehousing |
|---|---|
| Sites | Three warehouses |
| Services | Network redesign and roaming Wi-Fi |
| Result | $220 saved every month |
The challenge
The client had three warehouses, each with its own internet connection and its own Wi-Fi. Three connections meant three bills, and no single network across the business.
What we did
We redesigned the network around a single internet connection, with roaming Wi-Fi that follows staff across the whole business.
The result
One connection instead of three, and $220 back in the budget every month. That's $2,640 a year, from one network redesign.
How do we get started?
We listen
Tell us how your business runs and what's not working.
We plan
We work out exactly what you need from an IT point of view.
You get a clear quote
Written scope and price before any work starts. No surprises.
We deliver
Our team does the work, with vendor support where it adds value.
You sign off
The job is finished when you're happy it's finished.
Frequently asked questions
Do you provide on-site IT support for factories and warehouses?
Yes. We provide on-site IT support across Narre Warren, Dandenong, Berwick, Cranbourne, the City of Casey, Greater Melbourne and regional Victoria. Urgent on-site visits can be arranged within 2 to 4 hours.
Can you support us outside business hours?
Yes. After-hours phone support is available, and Huntress security analysts monitor your devices 24/7. After-hours work is charged at $189 an hour.
What if some of our machines are too old to update?
It's common in manufacturing. Where a device can't be updated, we can limit what it connects to and watch it more closely, so it doesn't become the weak point in your network.
Can you connect multiple warehouses or sites?
Yes. We recently connected a client's three warehouses to a single internet connection with roaming Wi-Fi across the whole business. It now saves them $220 a month.
How much does IT support for manufacturers cost?
Ad-hoc IT support starts at $89 an hour with no retainer, and critical issues are $119 an hour. Managed cyber security plans start at $495 a month. Network projects are quoted at a fixed price.
Keep your production line moving
Tell us about your site and what's slowing you down. We'll come back with practical advice and a written quote.
Your production line can't afford downtime. Neither can your IT.